Taiwan Fund for Children and Families: Safeguarding the Smiles of Children

The Taiwan Fund for Children and Families in Southern Tainan City has been deeply rooted in Tainan for 58 years, continuously supporting families in need of greater social assistance. Since 2015, KTB has provided nearly 200 ping of space in downtown Tainan free of charge for nine consecutive years to assist the Taiwan Fund for Children and Families in Southern Tainan City in establishing the “Parent-Child Happiness Academy.” The academy is dedicated to the protection of children and the enhancement of parent-child relationships. It focuses on primary prevention to prevent children from experiencing neglect or abuse, ensuring that youth in need of social assistance and their families have a safe and supportive environment for activities. The academy has established various hardware and software facilities related to child protection and regularly organizes diverse thematic activities for parents and children to collaborate, create, and learn together, thereby promoting emotional communication and interaction between parents and children.

↘ Expansion of micro injury insurance - Providing stronger protection: KTB has long been concerned about the financial security of economically disadvantaged families. Since 2022, KTB has donated to the Taiwan Fund for Children and Families in Southern Tainan City for three consecutive years, providing micro group injury insurance and gradually increasing the donation limit each year. The target number of beneficiaries for 2024 is set at 150 individuals. In addition, we have expanded our service scope to the "Taiwan Fund for Children and Families in Northern Tainan City," deepening our collaboration with local social welfare organizations. This expansion aims to broaden the insurance coverage, allowing more economically disadvantaged groups to enjoy basic financial protection and become a solid support for them.

↘ Top-down care initiatives and charitable sales to support children's growth: We continue to implement social care initiatives and assist children from disadvantaged families. On February 1 and February 2, 2024, we held a "Vice Chairman's Charity Sale," with all proceeds donated to the Taiwan Fund for Children and Families in Southern Tainan City. Additionally, on November 13 of the same year, we organized a "Child Welfare Center Charity Sale," where all items for sale were donated by our employees, further supporting the Taiwan Fund for Children and Families in Southern Tainan City in resource mobilization. The two charity sale events demonstrated the high level of public welfare engagement and participation by KTB, working together to bring warmth and hope to the children of the Taiwan Fund for Children and Families in Southern Tainan City, and to collectively build a foundation of support and growth.

↘ Support local enterprises in charity sale of heartfelt mangoes for public welfare: The Xinying Branch collaborates with the Yuching Farmers' Association and the Taiwan Fund for Children and Families in Northern Tainan City to jointly promote a charity sale event. They have purchased 10 boxes of heartfelt mangoes to take concrete action in supporting disadvantaged children and their families. We firmly believe that through the collective efforts of various sectors in society, we can bring hope and warmth to more families.

Program the World Association (PTWA): Becoming the Beacon for Children

The Program the World Association (PTWA) was established in 2016 by Professor Su Wen-Yu of National Cheng Kung University. The organization is dedicated to teaching children in rural areas about programming and maker education through open course content. Its mission is to serve rural and disadvantaged education by providing educational resources and opportunities. PTWA collaborates with local schools and teaching teams to help bridge the educational gap for children in remote areas through open courses, local teacher training, and long-term supportive teaching, thereby assisting them in expanding their future possibilities. Since January 2022, KTB has been offering the second floor of the Eastern Tainan Branch for three-year rent-free to the PTWA as a Program the World's innovative education base. This initiative helps PTWA establish an educational presence in southern Taiwan, providing more opportunities for teenagers to access diverse educational resources. Since its inception, PTWA has hosted 109 technology courses for social support and special education children, 18 technology camps, 13 teacher training sessions for technology lesson plans, and over 18 educational seminars, art performances, and other activities, providing many children with innovative learning opportunities.

KTB, in collaboration with the PTWA, has held the annual “National Computer Graphics Competition” for three consecutive years. Upholding the original intention of supporting education and bridging the urban-rural gap, the Company continues to provide learning opportunities and resources to children in rural areas and those with limited access to educational resources. The theme of the "3rd PTWA National Computer Graphics Competition" was “The Future World in My Imagination,” reflecting the growing integration of artificial intelligence and robotics into everyday life. Through this creative contest, students were encouraged to unleash their imagination and depict their envisioned future world through digital art, cultivating technological literacy, aesthetic sensibility, and creativity.

This year’s competition was fully sponsored by the Company, covering all event expenses including scholarships for award recipients and transportation subsidies for financially underprivileged students participating in the finals. The total sponsorship amounted to NT$118,500. Through this initiative, the Company hopes to support and inspire children throughout their learning journey, creating a positive ripple effect that empowers more talented youth to pursue their dreams, carrying forward the spirit of care and education.

Dementia-Friendly Finance: Building a Financial Safety Net for Senior Angels

To ensure financial services are accessible to diverse groups, all 66 of the Company’s branches were registered as "Dementia-Friendly Organization" in February 2024, making KTB the first financial institution in Taiwan to achieve full registration across all branches. In partnership with the Ministry of Health and Welfare, the Health Promotion Administration, the Public Health Bureau, Tainan City Government, Chi Mei Hospital, and 10 other financial institutions, KTB jointly established the “Dementia-Friendly Financial Street.” This initiative integrates community and financial resources to build a secure and friendly safety net for individuals with dementia, ensuring they can access safe and respectful financial services. In the future, we will continue to deepen a friendly financial environment, ensuring that every customer receives respect and care.

King’s Carnival Series - A Strong Financially Inclusive Umbrella for Vulnerable Groups

To implement the fair treatment of customers policy, the “King's Carnival” was organized as a themed initiative from the second half of 2024, featuring a series of events such as “Enjoy Arts” and“Enjoy Wisdom Academy.” These activities aim to promote customer care and enhance employee understanding of the service needs of vulnerable groups and diverse groups, enabling staff to consider customers’ circumstances and respond appropriately to ensure their rights and needs are met. The 2024 outcomes of these related activities are summarized as follows:

Give Back to the Community

KTB is the only financial institution in Taiwan Headquartered in Tainan City. KTB has a strong presence in the Yunlin, Chiayi, and Tainan areas, with branch locations accounting for approximately 65% of its overall operations. As a local bank, KTB actively leverages the strength of its branches to engage in community care, reaching out to neighboring towns and fostering heartfelt connections. In 2024, a total of 237 community care events were held across the entire Bank, with the branches in the Yunlin- Chiayi-Tainan area conducting as many as 167 events, accounting for nearly 70% of the total. The number of beneficiaries reached 7,607, covering various aspects such as fair treatment of customers, elder care, financial fraud prevention education, and public welfare collaboration, demonstrating the Company's high regard and commitment to the local community.