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Service Network

The operating sites of KTB and its subsidiaries are located in Taiwan. Physical channels include branch offices, international leasing firms, and securities subsidiaries. The branch offices are mainly located in central and southern Taiwan, accounting for 73% of all branch offices. Digital channels include Internet banking, mobile banking, LINE official account, Facebook fan page, customer service hotline, automated service equipment, etc. We present an integration of virtual and physical thoughtful financial services through online and offline services and interactions.

At present, KTB has total 66 domestic operating sites, and 1 international financial business branch, distributed in Yunlin-Chiayi-Tainan Region and main metropolitan areas. There are 14 branches in the north region, 4 in the Greater Taichung Area, 43 in Yunlin-Chiayi-Tainan Region and 5 in Kaohsiung region, all of which are full-featured branches, with main business scope being wealth management, personal finance, enterprise finance and other diversified business, and they can provide the clients with the best financial service.