Communication Channels
Customer
King’s Town Bank
24H Service Hotline: (886)6-356-9999
Consumer Complaint Hotline: (886)6-213-5231 Service Time: 9:00 ~ 17:30
E-Mail: csr@mail.ktb.com.tw
King’s Town Bank International Leasing Co., Ltd.
TEL: (886)2-8712-1669
King’s Town Securities Co., Ltd.
TEL: (886)2-2563-1168
Investor
Spokesman
Name: Qi-Wei, You
Title: Senior Vice President
TEL: (886)6-213-9171
Deputy Spokesman
Name: Olivia, Tai
TEL: (886)6-213-9171
Investor Relations
Name: Olivia, Tai
TEL: (886)6-213-9171
E-Mail: ir@mail.ktb.com.tw
Stock Transfer Agent
Stock Transfer Agent Dept., CTBC Bank
Address: 5F., No. 83, Sec. 1, Chongqing S. Rd., Zhongzheng Dist., Taipei City
TEL: (886)2-6636-5566
Employee
In person: All supervisors and human resource managers are always available for one-on-one meetings.
In writing: Address mail to the HR team or directly to the department head.
Mail to the president: president@mail.ktb.com.tw
Dedicated email for branches: appeal@mail.ktb.com.tw
Supplier
Administration Dept. Miss Pan
TEL: (886)6-213-9171
E-Mail: b5820@mail.ktb.com.tw
ESG
ESG
Name: Clio Ho
TEL: (886)6-213-9171 ext.0752
E-Mail: H15@mail.ktb.com.tw
Whistleblower
To establish an honest and transparent corporate culture and promote sound operations, if you find that the directors or staff of our bank are involved in crime, fraud, dishonesty, or other violations of laws and regulations, you can contact us through the following channels:
E-Mail: whistleblower@mail.ktb.com.tw
Mail Address: No. 506, Sec. 1, Simen Rd., West Central Dist., Tainan City
When submitting the report, please attach the following information:
1. The name and contact information of the informant, but anonymous reporting is allowed
2. The name of the reported person or other information sufficient to identify the reported person
3. Specific evidence needed for investigation.