Identification of Employees’ Health Risks

The work at KTB are mostly long-hour and static, but not high-risk or disease-prone work. Based on assessment and investigation, the health risks are mostly traffic accidents and the "three-hypers" (hypertension, hyperglycemia, and hyperlipidemia) caused by a lack of exercise and unbalanced diet. KTB takes precautions against abnormal workloads and human-induced hazards. Moreover, most KTB employees are female, thus we lay great emphasis on maternal health protection, and are devoted to the protection of physical and mental health of female workers during pregnancy, postpartum, and breastfeeding.

Build a Safe Workplace

■ Develop safety and health measures
KTB has established the "Code of Practice on Safety and Health", which defines the authorities and responsibilities of safety and health management, and regular maintenance and inspection of equipment or devices, and also clearly specifies work safety and health standards and incident report procedures to reduce the chance of hazards. We have established safety and health personnel to be in charge of formulating occupational hazard prevention plans, planning and supervision of each department's handling of safety and health issues, and organizing the safety and health education training for the employees. The head and designated personnel of each department are responsible for issues related to occupational safety and health, as well as to remind all employees to abide by relevant work regulations to protect their own safety.

Moreover, according to the nature of the finance industry, KTB has formulated the "Rules of Procedure for the Security Maintenance and Administration", and "Operating Processes of Anti-Robbery Drill", and requires every department to carry out an Anti-Robbery Drill per quarter, to equip relevant personnel with the knowledge and skills for emergencies, so that they can handle different risks caused by different hazards and mitigate possible damages.

■ Implement occupational safety and health education and training
• Arrange fire drills and first aid education training every year. In 2022, KTB organized 2 self-defense fire drill, with 56 participants.
• Provide a 3-hour occupational safety and health education and training for new recruits.
• Appoint safety and health personnel to participate in external professional training. Participated in a total of 18 courses (including 3 first-aid personnel training courses), with 90 person-times in total.

■ Statistics on occupational injuries
In case of injuries, KTB offers occupational sick leave in accordance with regulations and actual circumstances, and assists employees to apply for subsidies, and provides what they need in the shortest time possible. In 2022, there were 5 commute injuries, all caused by traffic accidents during the employees' commute to work. Follow-up telephone interviews were conducted to provide health education and traffic safety promotion, and no work-related deaths occurred. (For relevant data, please refer to Appendix 9.4 Human Resource Management Indicators.

Promote Employees’ Health

KTB hires nurses to take care of the health of its employees. KTB also arranges annual health check-ups, on-site health consultation by doctors, health seminars, blood donations, and surveys, so as to provide employees with care and follow-ups on their physical and mental health and make necessary adjustments to their duties.

■ Physical and mental health care measures

☆ Provide health check-up that is better than as required by the law. KTB provides health check-ups every two years, analyzes the annual abnormal check-up report, and takes initiatives to care, make medical referrals, provide consultation services for employees, and follow the improvements. In 2022, we entrusted Dajia Lee General Hospital to conduct employee health checkups, and the basic "health checkup items" and colorectal cancer screening were free of charge. This time, through the assistance of the Central and Western District Health Center in Tainan City, we are also able to assist in cervical cancer and breast cancer screening with the help of the Mammography Van, so as to ensure the health of our female employees. The number of health check-ups completed was 947, and the subsidy amounted to NT$1,666,519. According to the results, 28 employees are identified as high-risk (health risks were categorized according to the health management risk table jointly developed by doctors and our nursing staff, and the items included liver abnormalities, cardiovascular diseases, kidney diseases, blood diseases and lung diseases, etc.), who were given a follow-up notice, and employees were invited to go to medical institutions for follow-up and treatment. The employees with mid- and low-risks took part in online healthcare promotion course.

☆ In 2022, KTB held 3 on-site consultation sessions, where employees received one-on-one health consultation, evaluation, and were given effective suggestions and assistance.

☆ KTB has set up the "Health Corner", and "Health Management Column", in the Intranet, to provide information on health knowledge, drug and food safety, health welfare, and health activities, to help employees build the right health concept.

☆ KTB has established the "Abnormal Load-Induced Disease Prevention Program", "Ergonomic Hazard Prevention Program", and "Unlawful Assault Prevention Program in the Performance of Duty" to prevent physical and mental harm caused by unsatisfactory working conditions, improper working hours, or other unlawful assaults in the workplace.

☆ The Headquarters Building has nutritionists to plan and cook employee meals. KTB uses local ingredients or produce that is in season. During holidays, KTB prepares festival feast and invites all employees to enjoy the festive atmosphere.

Maternal health program

■ Maternal health program
KTB is devoted to building a gender equality and friendly workplace. We offer females a place to shine and be a strong support for working mothers. From pregnancy, giving birth, breastfeeding, to raising a child, females have to bear with physical discomfort, mental anxiety, and a change in their identity. On top of that, they have to juggle between family and work. KTB has formulated the "Workplace Maternal Health Protection Program", and provides employees benefits including maternity allowance, childcare allowances, maternity leave, parental leave, and breastfeeding (collection) time (for data related to parental leave, please refer to Appendix 9.4 Human Resource Management Indicators, infant care center, and preschool. We stand side by side with our female employees to welcome the most important moment of their life and help them strike a balance between family and career.