The KTB prioritizes workplace safety. In 2023, KTB implemented the ISO 45001 Occupational Health and Safety Management System and obtained third-party certification. By conducting hazard identification and risk assessment, KTB effectively reduces and mitigates potential hazards. Furthermore, KTB offers a range of initiatives such as physical and mental care programs and health lectures to ensure the well-being of its employees. KTB continuously enhances these measures using the PDCA management approach, with the aim of creating a comprehensive and supportive work environment.

Occupational Health and Safety Management System

KTB has implemented the "Environmental, Health and Safety, and Energy Policy" as the benchmark for occupational health and safety. In compliance with regulations, KTB conducts an annual ISO 45001 Occupational Health and Safety Management Review Meeting. This meeting is attended by the president, department heads, and labor representatives. Its purpose is to provide updates on the operation, objectives, improvements, and accomplishments of the occupational health and safety system.
The meeting also aims to ensure the efficient functioning and ongoing enhancement of the management system, ultimately fostering a secure work environment.

And the "Occupational Safety and Health Management Manual" and the "Occupational Safety and Health Work Guidelines" have been established. KTB also has established the "Code of Practice on Safety and Health," which defines the authorities and responsibilities of safety and health management, and regular maintenance and inspection of equipment or devices, and also clearly specifies work safety and health standards and incident report procedures to reduce the chance of hazards. We have established occupational safety and health management personnel to be in charge of formulating occupational hazard prevention plans, planning and supervision of each department's handling of safety and health issues, and organizing the safety and health education training for the employees. The head and designated personnel of each department are responsible for issues related to occupational safety and health, as well as to remind all employees to abide by relevant work regulations to protect their own safety.

Moreover, according to the nature of the finance industry, KTB has formulated the "Rules of Procedure for the Security Maintenance and Administration," and "Operating Processes of Anti-Robbery Drill," and requires every department to carry out an anti-robbery drill per quarter, to equip relevant personnel with the knowledge and skills for emergencies, so that they can handle different risks caused by different hazards and mitigate possible damages.

Implement Occupational Safety and Health Education and Training
✓General safety and health education and training are conducted annually for all employees to enhance their occupational safety and health knowledge.
✓Arrange fire drills and first aid education training every year. In 2023, KTB organized 2 self-defense fire drill, with 66 participants.
✓Provide a 3-hour occupational safety and health education and training for new recruits.
✓Appoint safety and health personnel to participate in external professional training. Participated in a total of 52 courses (including 21 first-aid personnel training courses), with 1,175 person-times in total.

Statistics on Occupational Injuries
In case of injuries, KTB offers occupational sick leave in accordance with regulations and actual circumstances, and assists employees to apply for subsidies, and provides what they need in the shortest time possible. In 2023, there were no recorded occupational injuries or work-related fatalities. However, there were 8 commuting accidents, all of which were caused by traffic accidents during the commute. Follow-up telephone interviews were conducted to provide health education and counseling, and a comprehensive traffic safety campaign was launched, reaching 100% of the target audience. (For relevant data, please refer to Appendix 8.4 Human Resource Management Indicators).

Occupational Safety and Health Risk Assessment The work

The work environment at KTB is often characterized by long periods of static work, with no high-risk or specific disease-prone tasks. To effectively identify workplace hazards and promote health and safety, we utilize a "Hazard Identification and Risk Assessment Management Procedure," along with the four major safety plans required by law, to identify, assess, and control workplace hazards and operational risks.

The assessment results for 2024 have identified three high-risk issues related to workplace hazards, hazard identification, and risk assessment. We have promptly reviewed and planned improvement measures, and all subsequent risk improvement measures were completed within the same year. The remaining risks, such as maternal health protection, abnormal workloads, human factors hazards, and illegal infringements, are considered low risks. We employ a graded management approach to control and monitor these risks, and provide education and training to effectively manage health risks and ensure the health and safety of all employees.

Promote Employees’ Health

KTB hires registered professional nurse to take care of the health of its employees. KTB also arranges annual health check-ups, on-site health consultation by doctors, health seminars, blood donations, and surveys, so as to provide employees with care and follow-ups on their physical and mental health and make necessary adjustments to their duties.

◆ Physical and Mental Health Care Measures
√ Providing health check services that exceed legal requirements; KTB conducts a health check event every two years. In 2024, a total of 931 employees completed their health examinations, with a subsidy amounting to approximately NT$1.96 million. Additionally, an annual health check abnormal report is analyzed using a health management risk table to facilitate proactive care, medical referrals, consultation services, and follow-up on improvement conditions. 23 employees were identified as high-risk based on the health check results (the classification of health risks is determined according to the health management risk chart jointly established by the on-site physician and the Company’s nursing staff, which includes items such as liver abnormalities, cardiovascular diseases, kidney diseases, blood disorders, and lung diseases). We have issued re-examination notification forms, requesting these employees to follow up and seek treatment at medical institutions; employees classified as medium and low risk will participate in online health education and promotion courses.

√ In 2024, KTB held 3 on-site consultation sessions, where employees received one-on-one health consultation, evaluation, and were given effective suggestions and assistance, with a total of 32 participants.

√ A“Health/Epidemic Prevention Zone”is established on the Bank’s intranet, offering a wide range of resources on physical health, mental well-being, physical fitness, physical and mental assessments, epidemic prevention guidelines, and health checkup information. This platform helps employees develop proper health awareness and habits in their daily lives.

√ KTB has established the "Abnormal Load-Induced Disease Prevention Program," "Workplace Maternal Health Protection Program," "Unlawful Assault Prevention Program in the Performance of Duty," and "Program for Prevention of Musculoskeletal Disorders Caused by Repetitive Tasks." Additionally, KTB regularly conducts investigations and collects surveys pertaining to the four major safety plans, managing and tracking them diligently. These efforts aim to prevent physical and mental harm to employees resulting from unfavorable work environments, improper work hours, or other workplace infringements.

√ The Headquarters Building has employed Level B Chief for Chinese culinary to plan and cook employee meals. KTB uses local ingredients or produce that is in season. During holidays, KTB prepares festival feast and invites all employees to enjoy the festive atmosphere.

◆ Maternal Health Program
KTB is devoted to building a gender equality and friendly workplace. We offer females a place to shine and be a strong support for working mothers. From pregnancy, giving birth, breastfeeding, to raising a child, females have to bear with physical discomfort, mental anxiety, and a change in their identity. On top of that, they have to juggle between family and work. KTB has formulated the "Workplace Maternal Health Protection Program," and provides employees benefits including maternity allowance, childcare allowances, maternity leave, parental leave, and breastfeeding (collection) time, infant care center, and preschool. We stand side by side with our female employees to welcome the most important moment of their life and help them strike a balance between family and career.